Delete your account
Option 1 — in the app (immediate)
- Open Yedeni and go to Profile › Settings.
- Choose “Delete account”.
- Confirm the prompt.
Deletion starts immediately and does not go through support. You do not need to write to us or ask anyone for permission.
Option 2 — without the app (by email)
If you no longer have the app installed, or cannot access your account, write to datenschutz@yedeni.com. State the email address you registered with. We verify that you are entitled, delete the account, and reply within one month (Art. 12(3) GDPR).
What is deleted
Within 30 days we irreversibly remove all personal data, unless a statutory retention obligation applies. This covers in particular:
- your account, profile, credentials and devices
- all health and nutrition data: diary entries, weight, water, steps, goals, streaks and progress
- your meal plans, shopping lists, collections, favourites and reviews
- your conversations with the AI coach, including the memories derived from them
- your photos and uploaded media
- your notifications, settings and activity history
- your consents and your marketing contact record
What remains — and why
Being complete is part of deleting: these remnants survive an account deletion. None of them can still be traced back to you — the personal reference is removed, not merely hidden.
| What | How long | Why |
|---|---|---|
| Recipes you published that others have added to their plans or collections | indefinitely, without your name | They sit in other people's meal plans; removing them would destroy other users' planning. We will delete these too on request — delete them before deleting your account, or write to us. |
| Foods and products you contributed to the database | indefinitely, without your name | They belong to the shared food database and are used by everyone. |
| Reports and complaints under the Digital Services Act | the decision as evidence; your name and address are removed with the account | We must be able to demonstrate how a report was handled. |
| Invoices and accounting records | 10 years | Statutory retention obligation (§ 257 HGB, § 147 AO). It takes precedence over erasure. |
| Delivery statistics for emails we sent | 26 months, then deleted automatically | Recipient address, subject and content are redacted on deletion; what remains is the record that a message was delivered. |
| Your email address on our suppression list | until you revoke it | Without it, the next campaign would contact you again. It is held there solely in order NOT to contact you. |
| AI usage cost records | up to 180 days, without your name | They are the app's only cost accounting. The user identifier is removed immediately on deletion; a cost archive without any personal reference is kept longer. |
| Server access logs | 30 days | Operational security and abuse prevention; they expire automatically. |
| Database backups | up to 30 days | For technical reasons copies may persist that long; they are not restored and expire automatically. |
How long does it take?
Your account and access are gone immediately — you cannot sign in again once you confirm. Complete, irreversible removal from all systems including backups is finished after 30 days at the latest. Recovery is not possible afterwards, not even by us.
Questions or problems
Write to datenschutz@yedeni.com. What data we process at all, and on what basis, is set out in the Privacy notice; your further rights — access, rectification, portability, objection — are in § 14 there.